Services
Three tiers. One standard.
Every home is different — choose the level of care that fits yours, and know that the same Craftsmen standard applies across all three.
Digital Asset Management
The Digital Vault
The permanent foundation for every home we manage. Full onboarding, a living digital record of your property, and automated service reminders — so your home's history travels with it, whether or not you're the one holding it.
- Comprehensive Digital Audit, including millimeter-precise 3D scan
- The Asset Registry — every system, appliance, finish, and paint code
- Predictive life-cycle mapping for each critical component
- Secure digital vault for warranties, manuals, and service history
- Automated service reminders
Active Property Oversight
The Concierge
Everything in The Digital Vault, plus continuous oversight. Quarterly on-site inspections, smart-sensor monitoring, and our vetted partner network handling what needs handling — before you know it needs handling.
- Everything in The Digital Vault
- Quarterly on-site inspections
- Smart sensor monitoring (water-leak detection, electrical health)
- Dispatch of vetted partners with your home's 3D data
- Priority service scheduling
Total Managed Care
The Estate Director
Total managed care for owners who want nothing between them and the life their home enables. Monthly comprehensive audits, 24/7 priority dispatch, and owner's representation for projects of any scale.
- Everything in The Concierge
- Monthly comprehensive audits
- 24/7 priority emergency dispatch
- Owner's representation for major projects
- Dedicated account team